Shipping and Delivery Policy

Last Updated: February 26, 2026

Company Name: Nanjing Lingtena Technology Co., Ltd.

Company Address: Room 179, No. 396 Xingang West Road, Qiqiao Street, Gaochun District, Nanjing, Jiangsu Province

Legal Representative: Jiang Yibing

Unified Social Credit Code: 91320118MAK524BQ2P

Phone Number: +86 19268494056

Email: service@mail.seq-shop.com

Welcome to our boutique variety store, offering lifestyle gadgets, creative storage solutions, home decor, and portable essentials. Our products include magnetic bottle openers, silicone heat-resistant gloves, travel dispensers, divided sock organizers, mini ambient night lights, ceramic incense holders, collapsible cups, and pocket phone stands. To ensure a pleasant shopping experience, we have detailed our shipping and delivery policy below. If you have any questions, please contact us at service@mail.seq-shop.com.

I. Shipping Information

1. Dispatch Times: Orders with available stock are typically shipped within 1-2 business days (excluding weekends and holidays). You may edit or change your order details within 12 hours of placing the order.

2. Delivery Times: The estimated delivery time is 5-7 business days. Please note that delivery times may be affected by demand, production schedules, holidays, weather conditions, and other factors beyond our control.

II. Shipping Fee Policy

We offer free shipping for all products within the contiguous 48 states of the USA. Free shipping does not include Alaska, Hawaii, U.S. territories, APO/FPO addresses, and P.O. Boxes.（Shipping fees for remote areas will be displayed on the checkout page.）

III. Shipping Methods

1. Carriers: We use UPS, FedEx, and USPS to provide shipping services across the contiguous 48 states, all of which include free delivery.

2. Address Requirements: Please provide a correct and complete shipping address. If the address is incorrect or incomplete, you may be responsible for additional shipping costs.

3. Order Tracking: After your order is shipped, we will send you a tracking number via email. You can use this number to check the estimated delivery time.

IV. Package Delivery Instructions

Packages are delivered without requiring a signature by default. If you require signature confirmation upon delivery, please contact our customer service team within 24 hours of placing your order.

V. Tax Information

The product prices you pay already include applicable taxes. Customs duties, if any, will be executed according to local policies.

VI. Customer Service

Customer service hours are Monday to Friday, 9:00 AM to 6:00 PM (UTC+8:00). For any inquiries related to shipping or delivery, please email us at service@mail.seq-shop.com.