Privacy Policy

Last Updated: February 26, 2026

Company Name: Nanjing Lingtena Technology Co., Ltd.

Company Address: Room 179, No. 396 Xingang West Road, Qiqiao Street, Gaochun District, Nanjing, Jiangsu Province

Legal Representative: Jiang Yibing

Unified Social Credit Code: 91320118MAK524BQ2P

Phone Number: +86 192-6849-4056

Email: service@mail.seq-shop.com

Welcome to SEQ-SHOP (hereinafter referred to as "we"). We specialize in niche general merchandise products in the United States, covering small household items, creative storage solutions, home decor, and portable use products. Specific products include magnetic bottle openers, silicone heat-resistant gloves, travel dispensing bottles, sock compartment organizers, mini ambient night lights, ceramic incense holders, folding telescopic cups, and pocket phone stands. We recognize that your personal privacy and information security are of utmost importance. This privacy policy aims to clarify how we collect, use, store, and protect your personal information, as well as the rights you have, ensuring that you can clearly understand the processing of your information when using our products and services. This policy strictly adheres to the privacy-related laws and regulations of various U.S. states to safeguard your legal rights.

Please carefully read and understand this privacy policy before browsing our products, placing orders, or using related services. By using our products or services, you agree to our treatment of your personal information according to this policy. If you do not agree with any terms of this policy, please stop using our products and services.

1. Information Collection and Use

We adhere to the principle of "minimal necessity" when collecting your personal information, gathering only the information necessary for providing core services such as product sales, order processing, and customer service. We do not collect information unrelated to the service, strictly complying with the data minimization principles explicitly required by 11 U.S. states. The specific collection of information and its purpose are as follows:

(a) Information You Provide

• Order-related Information: When you place an order for our products (such as magnetic bottle openers, mini ambient night lights, etc.), we collect your name, shipping address, contact number, and email to complete order processing, shipping, and delivery. This information is used solely for order confirmation, logistics, shipment notifications, and order editing/changes within 12 hours after order placement (e.g., modifying the shipping address, adjusting order items).

• Inquiry and Feedback Information: When you inquire about product-related questions or provide feedback through our customer service email (service@mail.seq-shop.com) or other channels, we collect your inquiry content and contact information (e.g., email, phone number) to respond promptly during customer service hours (Monday to Friday: 9 AM to 6 PM, UTC+8:00), offering product consultation and after-sales support.

• Voluntary Information: If you choose to participate in our product surveys, evaluations, or promotional activities, you may voluntarily provide your product usage experiences and preferences, which we will use for product optimization and service improvement without mandating such information.

(b) Automatically Collected Information

When you browse our product pages or use our services, we may automatically collect a small amount of non-personally identifiable information through technical means, including your browsing history (e.g., categories and specific products viewed), device type, browser information, and access times. This information cannot identify you personally and is used solely to analyze user product preferences, optimize product display, and enhance page experience, not for other purposes.

(c) Information Usage Restriction

We use your personal information only within the scope explicitly outlined in this policy and will not use it for purposes unrelated to product sales, order processing, or customer service without your explicit consent. We adhere to the purpose limitation principle and do not use your personal information for automated decision-making or targeted advertising unless we obtain your separate explicit consent.

2. Information Storage and Protection

(a) Information Storage

• Storage Duration: We retain your personal information based on the "necessary retention" principle, only keeping it for the duration required to complete order processing and provide after-sales support. Once an order is completed (i.e., you confirm receipt of the product with no unresolved after-sales issues), we will delete your shipping address and contact number within a reasonable period. For unresolved after-sales requests, information is retained until resolution. Non-identifiable browsing data may be retained longer for product optimization but will not be linked to your personal information.

• Storage Security: We employ industry-standard security technologies and management measures, including data encryption, access control, and security audits, to protect your personal information from unauthorized disclosure, alteration, loss, or access. High-risk data processing uses dynamic encryption technology, compliant with Kentucky and other regions' privacy requirements. Only authorized staff access your personal information, following strict privacy protection training and confidentiality obligations.

(b) Information Protection Commitment

We regularly conduct information security risk assessments and emergency drills to prevent security risks. In case of personal information leakage or security events, we will immediately take remedial measures to control the risk and notify you and relevant regulatory agencies in accordance with legal requirements (for serious data breaches, we will notify regulators within 72 hours). We document the incident handling process and report it.

3. Information Sharing and Disclosure

We strictly protect your personal information and will not sell, rent, or share it with any unrelated third parties. Disclosure to relevant partners occurs only under the following necessary circumstances, subject to compliance with this privacy policy and applicable laws, requiring partners to adopt equivalent protective measures and define mutual rights and responsibilities:

• Logistics Partners: To complete product delivery, we provide logistics partners with your name, shipping address, and contact details solely for logistics services. Logistics partners are prohibited from using this information for other purposes.

• Compliance Requirements: If required by laws, administrative, or judicial authorities, we will disclose your personal information to cooperate with investigations, enforcement, and fulfill legal obligations.

• Your Explicit Consent: If you explicitly consent to share your personal information with third parties (e.g., product partners for after-sales support), we will share it within your authorized scope.

Additionally, we do not share your sensitive personal information with third parties. For potentially sensitive information, we will obtain your explicit consent separately, adhering to the requirements of 9 U.S. states regarding explicit consent for sensitive information.

4. Your Rights

Under relevant U.S. privacy laws and this policy, you have the following rights concerning your personal information. We will provide convenient channels to exercise these rights, complying with privacy rights requirements in California, Virginia, and other regions:

• Access Right: You have the right to query the personal information we collect and store about you, including order information and inquiry records.

• Correction Right: If you find errors in your personal information (e.g., incorrect shipping address, changed contact number), you have the right to request corrections.

• Deletion Right: In accordance with legal regulations and this policy, you have the right to request the deletion of your personal information (e.g., deleting shipping details after order completion if desired).

• Withdrawal of Consent: You have the right to withdraw your consent for us to collect and use your personal information. After withdrawal, we will cease collecting and using your information, though prior processing based on your consent remains unaffected.

• Order Editing Right: Within 12 hours after order placement, you have the right to request changes or edits to order details (e.g., adjusting items, modifying shipping addresses), which we will process promptly during customer service hours.

To exercise these rights, please contact us via our customer service email (service@mail.seq-shop.com). We will handle your request during customer service hours (Monday to Friday: 9 AM to 6 PM, UTC+8:00) and respond within a reasonable timeframe.

5. Policy Updates and Notifications

As U.S. privacy laws update and our business evolves, this privacy policy may be revised. For significant changes, we will promptly inform you via product page announcements and customer service emails to ensure your awareness. The revised privacy policy takes effect upon publication; continued use of our products and services signifies acceptance of the changes.

For non-significant changes, updates will be posted on the product page, where you can review the updated privacy policy at any time.

6. Protection of Minors’ Privacy

We prioritize minors' privacy protection and do not intentionally collect personal information from minors (under 18 years old). Minors should use our products and services under guardian supervision and consent. Guardians who discover minor data collection can contact us via customer service email for immediate deletion, in line with special protections for adolescent data in 5 U.S. states.

7. Contact Information

If you have any questions, opinions, or suggestions regarding this privacy policy, or wish to exercise your personal information rights or report privacy-related concerns, please contact us:

Customer Service Email: service@mail.seq-shop.com

Customer Service Hours: Monday to Friday: 9 AM to 6 PM (UTC+8:00)

We will respond promptly within working hours and appropriately address your concerns.

The final interpretation of this privacy policy is reserved by SEQ-SHOP, with unspecified matters executed per relevant U.S. privacy laws.

SEQ-SHOP reserves the right to make final amendments to this privacy policy.