About Us

Last Updated: February 26, 2026

Company Name: Nanjing Lingtena Technology Co., Ltd.

Company Address: Room 179, No. 396 Xingang West Road, Qiqiao Street, Gaochun District, Nanjing, Jiangsu Province

Unified Social Credit Code: 91320118MAK524BQ2P

Phone Number: 192-6849-4056

Email: service@mail.seq-shop.com

Welcome to choosing our products and services! We specialize in niche department store products in the United States, dedicated to providing you with practical and innovative lifestyle goods. Below is our product-related policy for users, covering product range, consultation channels, and order and shipping details. Please be informed.

1. Product Range Description

Our niche department store products encompass four main categories, as listed below. All are rigorously selected to ensure quality and practicality:

• Lifestyle Items: Magnetic bottle openers, silicone heat-resistant gloves
• Creative Storage: Sock divider storage boxes
• Home Decor: Mini ambient night lights, ceramic incense holders
• Portable Use: Travel dispensers, collapsible cups, pocket-style phone stands

2. Consultation and Feedback Channels

If you have any questions about the products (such as product details, usage methods, etc.), require after-sales support, or have suggestions, please contact us via our official email, and we will respond promptly:

Official Inquiry Email: service@mail.seq-shop.com

3. Customer Service Working Hours

Our customer service team provides professional assistance during the following hours to address your inquiries:

Monday to Friday: 9 AM to 6 PM (UTC+8:00)

Note: Customer service is unavailable on weekends and public holidays; inquiries received during these times will be prioritized on the next business day.

4. Order Editing and Shipping Policy

• Order Editing: Within 12 hours of placing an order, you can contact customer service to edit or change order details (such as shipping address, product specifications, etc.). Changes cannot be made after 12 hours.

• Shipping Timeframe: After placing an order, if the purchased product is in stock, we will ship it within 1-2 business days (excluding weekends and public holidays, in which case the shipping time will be extended).

• Delivery Timeframe: The actual delivery time is 5-7 business days. Please note that specific delivery times may vary slightly due to logistics conditions.

We always adhere to the principle of honest management, putting care into every product and service. Thank you for your understanding and support!

Please note: We declare that seq-shop (domain name) is an independent fast fashion retailer and is not affiliated with any other luxury brands.