Payment Policy

Last Updated: February 26, 2026

Company Name: Nanjing Lingtena Technology Co., Ltd.

Company Address: Room 179, No. 396 Xingang West Road, Qiqiao Street, Gaochun District, Nanjing, Jiangsu Province

Legal Representative: Jiang Yibing

Unified Social Credit Code: 91320118MAK524BQ2P

Phone Number: +86 192-6849-4056

Email: service@mail.seq-shop.com

re committed to providing you with a secure, convenient, and flexible payment experience while ensuring the security of your personal information and legal rights. Below is our detailed payment policy, please read it carefully:

1. Scope of Application

This payment policy applies to all users purchasing products on the Seq-Shop platform (offering niche American department store products). It covers all our available products, including but not limited to:

• Daily Life Items: Magnetic bottle openers, silicone heat-resistant gloves, etc.
• Creative Storage: Sock divider storage boxes, etc.
• Home Decor: Mini ambient night lights, ceramic incense holders, etc.
• Portable Use Items: Travel bottles, collapsible cups, pocket phone stands, etc.

2. Supported Payment Methods

To meet your diverse payment needs, we support various secure payment methods, and you can choose freely based on your situation:

• Credit Card Payments: Support for Mastercard, Visa, American Express. These are the most common credit cards used on the platform. If your credit card is not listed, you may still attempt payment.
• Third-party Payments: PayPal is supported for convenient and secure payment.
• Installments/Flexible Payments: During limited periods, eligible customers can choose Klarna payments (click here to view Klarna terms and conditions, click here for Klarna FAQs); also, during limited periods, eligible Canadian customers and those using GBP or EUR can also use Klarna payments (click here and select the applicable country/region to view Klarna terms and conditions and FAQs).
  

Note: Each transaction can only use one payment method; mixed payment methods are not allowed.

3. Payment-related Notes

• Order Editing and Payment Association: Within 12 hours after placing an order, you can edit or change order information as per your needs. Please confirm and complete payment promptly to avoid order expiration.
• Shipping and Payment Relationship: After you complete payment and the order is confirmed, if the product is in stock, we will ship within 1-2 business days (excluding weekends and holidays). The actual delivery time is 5-7 business days.
• Payment Consultation: If you encounter issues during payment (such as payment failure, questions about the payment process, etc.), you can contact customer service via our official email service@mail.seq-shop.com. Customer service hours are Monday to Friday from 9 AM to 6 PM (UTC+8:00). We will respond promptly to your inquiries.

4. Personal Information and Payment Security

As an online retailer, we place a high priority on the security of your personal information and payment details. Our comprehensive and rigorous internal security systems protect all the information you share during the payment process, ensuring confidentiality and security. Rest assured that your personal and payment information will not be disclosed.

Thank you for choosing Seq-Shop. We will continue to optimize our payment services to provide you with a better shopping experience. If you have any questions about the payment policy, feel free to contact us via our official email.